Mumbai, April 1:슬롯 머신 사이트 추천Zomato,슬롯 머신 사이트 추천India's leading슬롯 머신 사이트 추천food delivery giant, reportedly laid off슬롯 머신 사이트 추천around 600 employees without any prior notice. The Zomato layoffs decision was taken by the company for using슬롯 머신 사이트 추천AI for automation instead of relying humans for the customer슬롯 머신 사이트 추천support roles.슬롯 머신 사이트 추천Zomato aimed to automate its customer service with the AI platform "Nugget" which was launched in February this year. The customer support staff was laid off, citing that they delivered poor슬롯 머신 사이트 추천performance and punctuality.

Zomato layoffs was implemented amid company facing slow growth in the food delivery business and suffering losses슬롯 머신 사이트 추천in its quick commerce unit. Zomato reduced its슬롯 머신 사이트 추천workforce after weeks of launching슬롯 머신 사이트 추천"Nugget," an슬롯 머신 사이트 추천in-house artificial슬롯 머신 사이트 추천intelligence platform that resolved customer problems. It was reportedly developed over three years. Layoffs 2025: 24,401 Tech Employees Laid Off by 92 Companies, Automobile, Retails, Entertainment and Other Sectors Also Affected.

Zomato's Nugget is an AI-powered platform capable of handling multiple customer queries. It can handle over 15 million monthly support interactions across the Zomato, Blinkit and Hyperpure platforms every month.슬롯 머신 사이트 추천The AI platform슬롯 머신 사이트 추천can deliver up to 80% of슬롯 머신 사이트 추천customer queries without human intervention. Zomato reportedly슬롯 머신 사이트 추천hired슬롯 머신 사이트 추천around 1,500 employees under ZAAP (Zomato Associate Accelerator Programme) for customer support roles.

Within a year, Zomato offered these employees the potential to move to different roles such as support, operations, sales, supply chain, and programme슬롯 머신 사이트 추천management. However,슬롯 머신 사이트 추천most of the customer support associates did not renew their contracts. The슬롯 머신 사이트 추천Zomato staff said that the ZAAP employees, located in슬롯 머신 사이트 추천Hyderabad and Gurugram,슬롯 머신 사이트 추천were told to resign from their positions without notice.슬롯 머신 사이트 추천Eidos Montreal Layoffs: Video Game Studio Laying Off Around 75 Employees As Mandate Comes to an End.

Zomato슬롯 머신 사이트 추천laid off ZAAP employees, who received a month's salary as compensation, were not given any formal notice period.슬롯 머신 사이트 추천One of the customer support associates affected by the layoff said that the majority of the슬롯 머신 사이트 추천employees were hired under the ZAAP program and were let go without any슬롯 머신 사이트 추천clear explanation across the Gurugram and Hyderabad offices.슬롯 머신 사이트 추천The person also pointed out that the atmosphere was "really tense."슬롯 머신 사이트 추천슬롯 머신 사이트 추천Previously, Zomato laid슬롯 머신 사이트 추천off around 100 employees in슬롯 머신 사이트 추천2022, resulting in a 4% reduction in the workforce across the marketing, tech, and product departments.슬롯 머신 사이트 추천

(The above story first appeared on LatestLY on Apr 01, 2025 05:19 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).